Exchange and support
Contact the USDT-to-RMB Desk
Create your order with the calculator below, or contact our team for help. Send USDT only to the address shown on your accepted order.
Start with the correct transaction details.
Create your order using the calculator below. USDT verification is automatic; our team reviews the confirmed order, completes the RMB payout manually, and uploads payment proof. Contact support for questions, order assistance, or disputes.
Support hours: 10:00–20:00 China Standard Time (UTC+8).
We aim to respond within 30 minutes during these hours. Email support@extentexchange.com or contact us on WhatsApp. For an existing exchange, include your order number.
Most exchanges are completed within 1–2 hours after your USDT has been verified and payment is confirmed. This is an estimated processing time; additional compliance checks or payment-provider delays may take longer.
WhatsApp: +1 341 208 3065
Use the primary line for questions, order assistance, and disputes. Create exchange orders through the website calculator.
WhatsApp: +1 929 243 9358
Use the backup line if the primary number is temporarily unavailable.
support@extentexchange.com
Use email for non-urgent service and documentation questions.
Order:
This link grants access to your order details and payout receipt. Keep it private.
Send exactly USDT. RMB payout: .
Locked rate: CNY/USDT. Fee: RMB.
Send only USDT on the TRC20 (TRON) network to this address. Other coins and networks are not credited. A different amount requires reconciliation or review.
Payment is detected automatically. Keep this private order page to follow confirmation and payout.
Check these details before creating an order.
Accurate details help the team verify your order and process the correct RMB payout.
USDT amount and network
Enter the exact USDT amount and use the TRC20 (TRON) network shown in your order.
Recipient route
Specify Alipay, WeChat Pay, or Chinese bank transfer.
Payment context
Explain the recipient type, supplier context, and payment purpose.